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Taken from our FAQ page:

How long does it take for my order to arrive?

All items are subject to a handling period before they are dispatched. Most of our items leave the warehouse within 2-5 business days of payment.

USA Orders: Delivery typically takes 7-18 days after an item ships. Orders are delivered by USPS (United States Postal Service) 

International Orders: Delivery typically takes 10-25 days after an item ships, sometimes faster.

In rare cases international shipping can take up to 60 days. Due to factors that often affect international shipments, such as holidays, weather conditions, natural disasters or customs, we can only offer an estimate of shipping times. While most packages arrive on time, there may be circumstances and delays that carriers may experience. In most cases orders arrive before the allotted time frame. Your patience is truly appreciated.

For International orders or orders saying the tracking doesn't exist, Please double check your tracking number is correct, secondly, make sure its your tracking number not your order number! Your tracking number is sent via email as your item is shipped. If you can't find it, Please check your junk/spam folders as its likely to be in there!

Happy days,

Neatdaddy Team